Policies
Warranty & returns
Products are warranted to be free from defects in material and workmanship and to conform to the agreed specification for 12 months from dispatch.
- Claims must be raised in writing with photographs, heat number and PO reference.
- Confirmed manufacturing defects are replaced or credited at our option.
- The warranty does not cover wrong material selection by the buyer, improper installation, over-torquing or service outside the stated conditions.
- Custom-made items cannot be returned except for manufacturing defects.
